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FAQ

Please note: Orders that have been processed CANNOT be changed, modified, or canceled. Gift Cards or Coupon Codes CANNOT be applied to your order after checkout. If you have questions regarding our items or technical issues while checking out please contact us for help. You can send us an email, Facebook message or give us a call. 

 

Can I shop in person?

  • Yes, we would love for you to stop by our West Union, OH location. 

             221 West Main Street West Union, OH 45693

  • Sunday - Closed
  • Monday - Closed
  • Tuesday - 10AM - 5PM
  • Wednesday - 10AM - 5PM
  • Thursday - 10AM - 6PM
  • Friday - 10AM - 5PM
  • Saturday - 9AM - 2PM

What payment options do you accept?

We accept American Express, Discover, MasterCard, and Visa debit/credit card payments, and Paypal.

We also offer AfterPay as a payment option. Shop Now, Pay Later with AfterPay in 4 easy, automatic payments and 0% interest!

Do you have a physical store?

Yes, check out our retail store located in West Union, Ohio.  Our store is located at 221 W Main Street West Union, OH 45693

Can I Pick Up An Item From The Store?

Some of our items are exclusive online deals, while others are available in store. When you check out, you can choose between the shipping or pick up in store.

What Payment Options Are Available?

We accept the following payments: Visa, Mastercard, American Express, Discover, Afterpay, and PayPal.

What Is AfterPay?

AfterPay is a service that allows us to offer our customers the ability to make a purchase now and pay for them in four equal payments which are made every two weeks without any interest.

Gift Cards

Do We Have Gift Cards?

Yes, we offer gift cards.  Shop our Lace & Grace Boutique E-Gift Cards here. The purchaser may submit the intended recipients email address for the E-Gift card to go directly to their email address or can submit the purchasers email address and then forward to the recipient. 

E-Gift Cards are non-refundable and do not expire.

Promotion codes can not be applied toward the purchase of gift cards, sales tax, or shipping costs.

Plastic Gift Cards are also sold in store, and are for in-store use. If you would like to use your plastic gift card online, you will need to send us a message on social media or to our email with a picture of the number on the back of the card BEFORE placing the order.  We will not be able to apply the gift card after you check out without us adding the gift card to your account first!  

Can I Return An Item That Was On Clearance?

All sale items are final and cannot be returned.