Lace & Grace Boutique will gladly grant ONLINE STORE CREDIT up to 14 days after delivery date. Credit will be for the amount paid for the product and will not include shipping charges. Merchandise must be unworn, unwashed, unaltered with original tags still attached. All sale items, mystery bags, holiday items, jewelry, swimsuits, leggings, under garments, & accessories are final sale and cannot be returned.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. Please include the original invoice and any notes (written or via email) as to why the item is being returned. You will be responsible for all return shipping cost. We recommend using a shipping method that provides a tracking number for your reference. A store credit code will be emailed to the email address on file within 5-7 business days after we receive the returned item.
Standard Shipping within the continental United States is $5.00. Shipment to Hawaii & Alaska is $9.95. We offer free shipping on orders that are over $100 within the continental United States. Standard shipping orders take 1-3 days to be processed, packaged and shipped. We do our best to get you your package as quickly as possible!
Lace & Grace Boutique is NOT responsible for products that are lost or damaged in the mail. The USPS or UPS will be responsible once we ship the packages. All of our shipments include tracking with delivery confirmation.